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All Systems Operational

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Welcome to the SW IT Service Status page. This is the place to find real-time information about the status of our services. If you would like status updates delivered to your email, please click the subscribe button.

Business Systems

Operational

Web Sites

Operational

Email and Office 365

Operational

Campus Network and Infrastructure

Operational

Security and Identity

Operational

Teaching & Learning

Operational

Zoom Conferencing

Operational

Student Residences

Operational

2

Upcoming Maintenances

0

Incidents Last 30 Days

15

Maintenances Last 30 Days

External Services

AWS Route 53

Acquia

Azure

Citrix ShareFile

DocuSign

MS Office365

Status.io

Zendesk

Zoom

Scheduled Maintenance

Scheduled Maintenance: Campus Internet Connection - 12/8/2022Planned Maintenance

Schedule

December 8, 2022 12:00AM - 6:00AM PST

Components

Business Systems, Web Sites, Campus Network and Infrastructure

Services

Colleague ERP, Portal, Campus Internet Connection, Campus Wireless Network, Campus Wired Network, Campus VPN, Campus Email Relay, Colleague Self Service, Colleague Payment Gateway, EMS Room Scheduling, Informer Reporting, LogMeIn Remote Access, Student Printing OCS, Perceptive Content (Formerly ImageNow) Document Management System, Faculty and Staff Home Folder Server, Faculty and Staff Department/Committee File Server, Faculty and Staff Temp Scan Server, Faculty and Staff Print Server, TEST Colleague ERP Environment, Web Forms

Description

On Thursday, December 8th, 2022, between 12:00 am to 6:00 am, our Internet Service Provider (ISP) has scheduled maintenance of our campus Internet connection, which will result in a total loss of connectivity to and from all on-campus systems for 60 minutes. Reason: Scheduled Maintenance Expected Impact: The campus Internet connection and all on-campus services (e.g. wired & wireless networks, Self-Service, Portal, etc.) will become inaccessible for 60 minutes during this maintenance window. Please note, the Residence at 7th will not be impacted by this. Related Events (if any): None
Scheduled Maintenance: Campus Internet Connection - 12/9/2022Planned Maintenance

Schedule

December 9, 2022 12:00AM - 6:00AM PST

Components

Business Systems, Web Sites, Campus Network and Infrastructure

Services

Colleague ERP, Portal, Campus Internet Connection, Campus Wireless Network, Campus Wired Network, Campus VPN, Campus Email Relay, Colleague Self Service, Colleague Payment Gateway, Colleague UI, EMS Room Scheduling, Informer Reporting, LogMeIn Remote Access, Student Printing OCS, Perceptive Content (Formerly ImageNow) Document Management System, Faculty and Staff Home Folder Server, Faculty and Staff Department/Committee File Server, Faculty and Staff Temp Scan Server, Faculty and Staff Print Server, TEST Colleague ERP Environment, Web Forms

Description

On Friday, December 9th, 2022, between 12:00 am to 6:00 am, our Internet Service Provider (ISP) has a backup night of scheduled maintenance for of our campus Internet connection, which would result in a total loss of connectivity to and from all on-campus systems for 60 minutes. Reason: Scheduled Maintenance Backup Night Expected Impact: The campus Internet connection and all on-campus services (e.g. wired & wireless networks, Self-Service, Portal, etc.) will become inaccessible for 60 minutes during this maintenance window. Please note, the Residence at 7th will not be impacted by this. Related Events (if any): None

History (Last 7 days)

Scheduled Maintenance: Campus Internet Connection - 12/7/2022Planned Maintenance

Description

On Wednesday, December 7th, 2022, between 12:00 am to 6:00 am, our Internet Service Provider (ISP) has scheduled maintenance of our campus Internet connection, which will result in a total loss of connectivity to and from all on-campus systems for 60 minutes. Reason: Scheduled Maintenance Expected Impact: The campus Internet connection and all on-campus services (e.g. wired & wireless networks, Self-Service, Portal, etc.) will become inaccessible for 60 minutes during this maintenance window. Please note, the Residence at 7th will not be impacted by this. Related Events (if any): None


Components

Business Systems, Web Sites, Campus Network and Infrastructure


Services

Colleague ERP, Portal, Campus Internet Connection, Campus Wireless Network, Campus Wired Network, Campus VPN, Campus Email Relay, Colleague Self Service, Colleague Payment Gateway, Colleague UI, EMS Room Scheduling, Informer Reporting, LogMeIn Remote Access, Student Printing OCS, Perceptive Content (Formerly ImageNow) Document Management System, Faculty and Staff Home Folder Server, Faculty and Staff Department/Committee File Server, Faculty and Staff Temp Scan Server, Faculty and Staff Print Server, TEST Colleague ERP Environment, Web Forms


Schedule

December 7, 2022 12:00AM - December 7, 2022 6:00AM PST


December 7, 2022 12:00AM PST
[Update] Scheduled maintenance is starting.

December 7, 2022 6:01AM PST
[Update] Scheduled maintenance is complete.
Scheduled Maintenance: Colleague ERP Test EnvironmentPlanned Maintenance

Description

IT will be performing scheduled system maintenance on the TEST environment of the Colleague ERP system. Reason: Migrate Colleague Test Environment to a new server. Expected Impact: The TEST environment of Colleague UI, Self-Service, and PuTTY will be inaccessible or considered unreliable during this time from both off and on-campus. Please log out of these services before 6:00 am so maintenance can begin.


Components

Business Systems


Services

TEST Colleague ERP Environment


Schedule

November 30, 2022 6:00AM - November 30, 2022 1:00PM PST


November 30, 2022 6:00AM PST
[Update] Scheduled maintenance is starting.

November 30, 2022 12:48PM PST
[Update] The maintenance window for the Colleague test environment migration has been extended until 2 PM.

November 30, 2022 1:55PM PST
[Update] The Colleague test environment is now operational.