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All Systems Operational

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Welcome to the SW IT Service Status page. This is the place to find real-time information about the status of our services. If you would like status updates delivered to your email, please click the subscribe button.

Business Systems

Operational

Web Sites

Operational

Email and Office 365

Operational

Campus Network and Infrastructure

Operational

Security and Identity

Operational

Teaching & Learning

Operational

Zoom Conferencing

Operational

Student Residences

Operational

3

Upcoming Maintenances

3

Incidents Last 30 Days

12

Maintenances Last 30 Days

External Services

AWS Route 53

Acquia

Azure

Citrix ShareFile

DocuSign

MS Office365

Status.io

Zendesk

Zoom

Scheduled Maintenance

Scheduled Maintenance: TEST environments of the Colleague ERP SystemPlanned Maintenance

Schedule

December 9, 2024 4:30AM - 8:30AM PST

Components

Business Systems

Services

TEST Colleague ERP Environment

Description

IT will perform scheduled system maintenance on the TEST environments of the Colleague ERP System. Reason: Ensure optimal functionality of the Student Information system. Expected Impact: The TEST environments of Colleague UI, Self-Service, and PuTTY will be inaccessible or considered unreliable during this time from both off and on-campus. Please log out of these services before 4:30 am so maintenance can begin.
Scheduled Maintenance: Campus Internet Connection - 12/11/2024Planned Maintenance

Schedule

December 10, 2024 12:00AM - 6:00AM PST

Components

Business Systems, Web Sites, Campus Network and Infrastructure

Services

Colleague ERP, Campus Internet Connection, Campus Wireless Network, Campus Wired Network, Campus Compute and Storage, Campus VPN, Campus Email Relay, Colleague Self Service, Colleague Payment Gateway, Colleague UI, TEST Colleague ERP Environment, EMS Room Scheduling, Informer Reporting, LogMeIn Remote Access, PaperCut Student Printing, PaperCut Student Printing: Web Print, Perceptive Content (Formerly ImageNow) Document Management System, Faculty and Staff Home Folder Server, Faculty and Staff Department/Committee File Server, Faculty and Staff Temp Scan Server, Faculty and Staff Print Server, Web Forms

Description

On Tuesday, December 10, 2024, between 12:00 AM and 6:00 AM, our Internet Service Provider (ISP) has scheduled maintenance of our campus Internet connection, resulting in a total loss of connectivity to and from all on-campus systems for up to 6 hours. Reason: Scheduled Maintenance Expected Impact: The campus Internet connection and all on-campus services (e.g., wired & wireless networks, Self-Service, etc.) will become inaccessible for up to 6 hours during this maintenance window. Please note that this will not impact the Residence at 7th. Related Events (if any): None
Scheduled Maintenance: Symplicity Accommodate - 12/19/2024Planned Maintenance

Schedule

December 19, 2024 8:00PM - December 20, 2024 2:00AM PST

Components

Teaching & Learning

Services

Symplicity Accommodate

Description

The Symplicity Accommodate system is scheduled for routine maintenance on Thursday, December 19, 2024. What: Symplicity Accommodate maintenance event When: December 19th at 8:00 pm Why: Routine maintenance Expected Impact: Symplicity Accommodate will be unavailable during this time. Related Events (if any): None If you have any questions or concerns about the maintenance event, please submit an IT ticket to ithelp@swlaw.edu, or call (213) 738-6762.

History

No incidents in the last 7 days