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All Systems Operational

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Welcome to the SW IT Service Status page. This is the place to find real-time information about the status of our services. If you would like status updates delivered to your email, please click the subscribe button.

Business Systems

Operational

Web Sites

Operational

Email and Office 365

Operational

Campus Network and Infrastructure

Operational

Security and Identity

Operational

Teaching & Learning

Operational

Zoom Conferencing

Operational

Student Residences

Operational

2

Upcoming Maintenances

4

Incidents Last 30 Days

23

Maintenances Last 30 Days

External Services

Acquia

AWS Route 53

Azure

DocuSign

Microsoft 365

ShareFile

Status.io

Zendesk

Zoom

Scheduled Maintenance

Scheduled Maintenance: TEST environments of the Colleague ERP System - 11/12/26Planned Maintenance

Schedule

November 12, 2026 4:30AM - 8:30AM PST

Components

Business Systems

Services

TEST Colleague ERP Environment

Description

IT will perform scheduled system maintenance on the TEST environments of the Colleague ERP System. Reason: Ensure optimal functionality of the Student Information system. Expected Impact: The TEST environments of Colleague UI, Self-Service, and PuTTY will be inaccessible or considered unreliable during this time from both off and on-campus. Please log out of these services before 4:30 AM so maintenance can begin.
Scheduled Maintenance: Campus Wireless Network - 11/17/2026Planned Maintenance

Schedule

November 17, 2026 6:00AM - 8:00AM PST

Components

Campus Network and Infrastructure

Services

Campus Wireless Network

Description

IT will perform scheduled system maintenance on the Campus Wireless Network. Reason: To ensure optimal security, functionality, and performance. Expected Impact: The on-campus wireless system will be inaccessible or unreliable during this time. Related Events (if any): None

History (Last 7 days)

Unplanned Service Interruption: Monday.com - 11/9/2026Service Disruption

Incident Status

Service Disruption


Components

Business Systems


Services

Monday.com Project Management



November 9, 2026 7:16AM PST
INVESTIGATING

Monday.com reports that they are currently experiencing a service disruption on the US server.

November 9, 2026 7:20AM PST
INVESTIGATING

Monday.com states that it is currently experiencing issues with platform loading.

November 9, 2026 7:54AM PST
INVESTIGATING

Monday.com is continuing to investigate connectivity issues across its platform.

November 9, 2026 8:03AM PST
MONITORING

Monday.com reports that they have implemented a fix, and they are monitoring results to restore full system stability. Some may continue to experience slowness with dashboards, automations, and the API while the platform recovers.

November 9, 2026 8:27AM PST
MONITORING

Monday.com reports that a fix has been implemented, and they are monitoring results to ensure full platform stability. They are still working to restore full dashboard functionality, and automations may run slowly while the recovery continues.

November 9, 2026 8:51AM PST
MONITORING

Monday reports that the platform and automations have been restored to full functionality, and they are monitoring the platform for full system stability.

November 9, 2026 10:39AM PST
RESOLVED

Monday.com states that their platform is now back to regular service. Please refresh your browser to access the platform.
Service Disruption: ADP - 10/26/2026 Service Disruption

Incident Status

Service Disruption


Components

Business Systems


Services

ADP



October 26, 2026 10:35AM PDT
INVESTIGATING

ADP has advised that it is investigating performance issues affecting certain applications within ADP Workforce Now and is actively working to address these issues and restore stable performance as quickly as possible.

October 26, 2026 6:11PM PDT
MONITORING

ADP system has been restored and is now available for use. Please note that ADP may still be experiencing some slower-than-normal performance as the system stabilizes.

November 6, 2026 8:34AM PST
RESOLVED

ADP reports this has been resolved.
Zoom Meetings - Zoom Desktop App Crashing During MeetingsDegraded Performance

Incident Status

Degraded Performance


Components

Zoom Conferencing


Services

Zoom Meetings



October 28, 2026 11:09AM PDT
IDENTIFIED

Zoom has received reports of users experiencing crashes with the Zoom Desktop App while participating in Zoom meetings. Zoom has identified a potential cause and is currently developing an update to address the issue. The updated Zoom Desktop App is scheduled for release on October 30, 2026. We will continue to provide updates as additional information becomes available.

November 6, 2026 8:13AM PST
RESOLVED

SW IT has deployed the fixed version of Zoom, version 7.2.5, to all Southwestern-owned computers.