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All Systems Operational

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Welcome to the SW IT Service Status page. This is the place to find real-time information about the status of our services. If you would like status updates delivered to your email, please click the subscribe button.

Business Systems

Operational

Web Sites

Operational

Email and Office 365

Operational

Campus Network and Infrastructure

Operational

Security and Identity

Operational

Teaching & Learning

Operational

Zoom Conferencing

Operational

Student Residences

Operational

1

Upcoming Maintenances

1

Incidents Last 30 Days

19

Maintenances Last 30 Days

External Services

Scheduled Maintenance

Schedule

February 10, 2025 4:30AM - 8:30AM PST

Components

Business Systems

Services

TEST Colleague ERP Environment

Description

IT will perform scheduled system maintenance on the TEST environments of the Colleague ERP System. Reason: Ensure optimal functionality of the Student Information system. Expected Impact: The TEST environments of Colleague UI, Self-Service, and PuTTY will be inaccessible or considered unreliable during this time from both off and on-campus. Please log out of these services before 4:30 am so maintenance can begin.

History (Last 7 days)

Incident Status

Service Disruption


Components

Business Systems


Services

Colleague Self Service, Colleague UI




February 3, 2025 7:09PM PST
[Investigating] IT is actively investigating an unplanned service interruption with the Colleague system that is impacting UI and Self-Service.

February 3, 2025 7:33PM PST
[Monitoring] The issue has been identified, and a fix has been implemented. We are monitoring the systems for continued stability.

February 3, 2025 8:31PM PST
[Resolved] Colleague Self-Service and UI are fully operational.

Description

IT will be performing scheduled system maintenance on the Campus Email Relay. Reason: To ensure optimal security, functionality, and performance. Expected Impact: The following services will be unavailable or should be considered unreliable during this time: Informer reports, scan to email, etc.


Components

Campus Network and Infrastructure


Services

Campus Email Relay


Schedule

January 30, 2025 6:00PM - January 30, 2025 9:00PM PST



January 30, 2025 6:00PM PST
[Update] Scheduled maintenance is starting.

January 30, 2025 9:00PM PST
[Update] Scheduled maintenance is complete.