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Active Incident

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Incident Status

Degraded Performance

Components

Email and Office 365

Services

Email, OneDrive, Teams, Microsoft Forms



November 12, 2026 9:45AM PST
INVESTIGATING

Microsoft is currently reporting issues affecting Exchange Online email services where users may be unable to connect to their mailboxes through multiple connection methods. SW IT is monitoring the issue and will provide updates as Microsoft releases additional information.

November 12, 2026 10:34AM PST
INVESTIGATING

SW IT has seen an increase in errors and is updating this to a full Service Disruption for all Microsoft services.

November 12, 2026 1:50PM PST
INVESTIGATING

Microsoft continues to actively work on restoring its services, which include, but are not limited to: Exchange (email) Teams SharePoint Online Copilot 365 Power BI

November 12, 2026 5:33PM PST
INVESTIGATING

Microsoft continues to work on restoring its services. There remains no ETA at this time.

November 12, 2026 8:56PM PST
IDENTIFIED

Microsoft has made progress in its recovery efforts, but its services remain largely disrupted and inaccessible as it continues to work towards full recovery and stability.

November 13, 2026 7:18AM PST
IDENTIFIED

Microsoft is observing sustained improvements in service availability as recovery progresses across affected Microsoft 365 services. While service functionality continues to improve, some users may still experience intermittent connectivity issues or delayed email delivery.

Business Systems

Operational

Web Sites

Operational

Email and Office 365

Degraded Performance

Campus Network and Infrastructure

Operational

Security and Identity

Operational

Teaching & Learning

Operational

Zoom Conferencing

Operational

Student Residences

Operational

4

Upcoming Maintenances

5

Incidents Last 30 Days

24

Maintenances Last 30 Days

External Services

Scheduled Maintenance

Schedule

November 17, 2026 5:00AM - 8:00AM PST

Components

Web Sites

Services

Web Forms

Description

IT will perform scheduled system maintenance on the online forms server (i.e. Request for Parking, etc.) Reason: To ensure optimal security, functionality, and performance. Expected Impact: The online forms server will be inaccessible or considered unreliable during this time from both off and on-campus.

Schedule

November 17, 2026 6:00AM - 8:00AM PST

Components

Campus Network and Infrastructure

Services

Campus Wireless Network

Description

IT will perform scheduled system maintenance on the Campus Wireless Network. Reason: To ensure optimal security, functionality, and performance. Expected Impact: The on-campus wireless system will be inaccessible or unreliable during this time. Related Events (if any): None

Schedule

November 18, 2026 5:00AM - 8:00AM PST

Components

Business Systems

Services

Faculty and Staff Home Folder Server, Faculty and Staff Department/Committee File Server, Faculty and Staff Temp Scan Server

Description

IT will be performing scheduled system maintenance on all File Servers. Reason: To ensure optimal security, functionality, and performance. Expected Impact: Faculty & Staff Department, Home, Committee & Scan shared network drives (e.g. J, H, V & S drives) will be inaccessible or considered unreliable during this time.

Schedule

November 19, 2026 6:00PM - 9:00PM PST

Components

Campus Network and Infrastructure

Services

Campus Email Relay

Description

IT will be performing scheduled system maintenance on the Campus Email Relay. Reason: To ensure optimal security, functionality, and performance. Expected Impact: The following services will be unavailable or should be considered unreliable during this time: Informer reports, scan to email, etc.

History (Last 7 days)

Description

IT will be performing critical system maintenance on a campus network component. Reason: To ensure optimal security, functionality, and performance. Expected Impact: Devices connecting to or using the network during the maintenance window may experience delays in network connectivity or accessing resources. Some users may need to reconnect to the network if they experience extended connectivity issues. Related Events (if any): None


Components

Business Systems, Campus Network and Infrastructure


Services

Campus Wireless Network, Campus Wired Network, Campus VPN, Library Lab Home Folder Server, Faculty and Staff Home Folder Server, Faculty and Staff Department/Committee File Server, Faculty and Staff Temp Scan Server, Faculty and Staff Print Server


Schedule

November 12, 2026 4:00PM - November 12, 2026 7:00PM PST



November 12, 2026 4:00PM PST
UPDATE

Scheduled maintenance is starting.

November 12, 2026 6:29PM PST
UPDATE

Maintenance has been completed successfully.

Description

IT will perform scheduled system maintenance on the TEST environments of the Colleague ERP System. Reason: Ensure optimal functionality of the Student Information system. Expected Impact: The TEST environments of Colleague UI, Self-Service, and PuTTY will be inaccessible or considered unreliable during this time from both off and on-campus. Please log out of these services before 4:30 AM so maintenance can begin.


Components

Business Systems


Services

TEST Colleague ERP Environment


Schedule

November 12, 2026 4:30AM - November 12, 2026 8:30AM PST



November 12, 2026 4:30AM PST
UPDATE

Scheduled maintenance is starting.

November 12, 2026 7:14AM PST
UPDATE

Maintenance is complete.

Incident Status

Service Disruption


Components

Business Systems


Services

Monday.com Project Management




November 9, 2026 7:16AM PST
INVESTIGATING

Monday.com reports that they are currently experiencing a service disruption on the US server.

November 9, 2026 7:20AM PST
INVESTIGATING

Monday.com states that it is currently experiencing issues with platform loading.

November 9, 2026 7:54AM PST
INVESTIGATING

Monday.com is continuing to investigate connectivity issues across its platform.

November 9, 2026 8:03AM PST
MONITORING

Monday.com reports that they have implemented a fix, and they are monitoring results to restore full system stability. Some may continue to experience slowness with dashboards, automations, and the API while the platform recovers.

November 9, 2026 8:27AM PST
MONITORING

Monday.com reports that a fix has been implemented, and they are monitoring results to ensure full platform stability. They are still working to restore full dashboard functionality, and automations may run slowly while the recovery continues.

November 9, 2026 8:51AM PST
MONITORING

Monday reports that the platform and automations have been restored to full functionality, and they are monitoring the platform for full system stability.

November 9, 2026 10:39AM PST
RESOLVED

Monday.com states that their platform is now back to regular service. Please refresh your browser to access the platform.