Header Image
All Systems Operational

Updated a few seconds ago

Welcome to the SW IT Service Status page. This is the place to find real-time information about the status of our services. If you would like status updates delivered to your email, please click the subscribe button.

Business Systems

Operational

Web Sites

Operational

Email and Office 365

Operational

Campus Network and Infrastructure

Operational

Security and Identity

Operational

Teaching & Learning

Operational

Zoom Conferencing

Operational

Student Residences

Operational

2

Upcoming Maintenances

6

Incidents Last 30 Days

16

Maintenances Last 30 Days

External Services

Acquia

AWS Route 53

Azure

DocuSign

MS Office365

ShareFile

Status.io

Zendesk

Zoom

Scheduled Maintenance

Scheduled Maintenance: Forms Server - 9/15/2026Planned Maintenance

Schedule

September 15, 2026 5:00AM - 8:00AM PDT

Components

Web Sites

Services

Web Forms

Description

IT will perform scheduled system maintenance on the online forms server (i.e. Request for Parking, etc.) Reason: To ensure optimal security, functionality, and performance. Expected Impact: The online forms server will be inaccessible or considered unreliable during this time from both off and on-campus.
Scheduled Maintenance: File Servers - 9/16/2026Planned Maintenance

Schedule

September 16, 2026 5:00AM - 8:00AM PDT

Components

Business Systems

Services

Faculty and Staff Home Folder Server, Faculty and Staff Department/Committee File Server, Faculty and Staff Temp Scan Server

Description

IT will be performing scheduled system maintenance on all File Servers. Reason: To ensure optimal security, functionality, and performance. Expected Impact: Faculty & Staff Department, Home, Committee & Scan shared network drives (e.g. J, H, V & S drives) will be inaccessible or considered unreliable during this time.

History (Last 7 days)

Service Disruption: Examplify - 9/9/2026 Service Disruption

Incident Status

Service Disruption


Components

Teaching & Learning


Services

ExamSoft Examplify Secure Assessment Platform



September 10, 2026 7:37PM PDT
INVESTIGATING

Examplify is currently experiencing an unexpected service incident. During this time, you may find that you are not able to download or upload exams. SW IT is monitoring and will provide updates as information becomes available.

September 10, 2026 9:01PM PDT
INVESTIGATING

ExamSoft is continuing to investigate the exam download issue.

September 11, 2026 12:20AM PDT
RESOLVED

ExamSoft reports that the issues affecting Examplify have been fully resolved. There should no longer be any issues utilizing the application.
Scheduled Maintenance: TEST environments of the Colleague ERP System Planned Maintenance

Description

IT will perform scheduled system maintenance on the TEST environments of the Colleague ERP System. Reason: Ensure optimal functionality of the Student Information system. Expected Impact: The TEST environments of Colleague UI, Self-Service, and PuTTY will be inaccessible or considered unreliable during this time from both off and on-campus. Please log out of these services before 4:30 AM so maintenance can begin.


Components

Business Systems


Services

TEST Colleague ERP Environment


Schedule

September 10, 2026 4:30AM - September 10, 2026 8:30AM PDT


September 10, 2026 4:30AM PDT
UPDATE

Scheduled maintenance is starting.

September 10, 2026 8:30AM PDT
UPDATE

Scheduled maintenance is complete.
Critical Maintenance: Student Printing (PaperCut) - 9/10/2026Planned Maintenance

Description

IT will perform a scheduled critical maintenance on the PaperCut Student Printing platform. Reason: To ensure optimal security, functionality, and performance. Expected Impact: The student printing, copying/scanning, and Add Value Stations will be inaccessible or unreliable during this time.


Components

Campus Network and Infrastructure


Services

PaperCut Student Printing, PaperCut Student Printing: Web Print


Schedule

September 10, 2026 5:30AM - September 10, 2026 7:30AM PDT


September 10, 2026 5:30AM PDT
UPDATE

Scheduled maintenance is starting.

September 10, 2026 7:30AM PDT
UPDATE

Scheduled maintenance is complete.
Service Disruption: library.swlaw.edu - 9/9/2026Service Disruption

Incident Status

Service Disruption


Components

Web Sites


Services

library.swlaw.edu



September 9, 2026 9:50AM PDT
INVESTIGATING

The Library and SW IT are aware of issues affecting library.swlaw.edu and some associated library catalogs and databases. The Library is actively working with the vendor to identify the root cause and restore services as quickly as possible. SW IT is assisting as needed and will provide updates as information becomes available.

September 9, 2026 12:21PM PDT
IDENTIFIED

The vendor has made positive progress in addressing the issues, and we are showing notable improvement in the site and associated catalogs and databases.

September 9, 2026 1:23PM PDT
RESOLVED

This is now resolved, and library.swlaw.edu is functioning as expected.
Scheduled Maintenance: Campus Network - 9/9/2026 Planned Maintenance

Description

IT will be performing scheduled system maintenance on the campus network (wired and wireless). Reason: To ensure optimal security, functionality, and performance. Expected Impact: The campus network (wired and wireless) and all systems and services that utilize it may become inaccessible and should be considered unreliable during this time.


Components

Campus Network and Infrastructure


Services

Campus Internet Connection, Campus Wireless Network, Campus Wired Network, Campus VPN


Schedule

September 9, 2026 6:00AM - September 9, 2026 8:00AM PDT


September 9, 2026 6:00AM PDT
UPDATE

Scheduled maintenance is starting.

September 9, 2026 8:00AM PDT
UPDATE

Scheduled maintenance is complete.
Partial Service Disruption: Zoom - 9/8/2026 Partial Service Disruption

Incident Status

Partial Service Disruption


Components

Zoom Conferencing


Services

Zoom Meetings, Zoom Video Webinars, Zoom Cloud Recording



September 8, 2026 6:06PM PDT
INVESTIGATING

SW IT is investigating reports of Zoom audio, video, and connection issues. We are working to identify the cause and will provide updates as we learn more.

September 8, 2026 6:32PM PDT
MONITORING

Zoom has reported that the service degradation has been resolved. Both Zoom and SW IT are continuing to monitor the situation and will provide updates if needed.

September 8, 2026 7:38PM PDT
RESOLVED

Zoom has resolved this issue.