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All Systems Operational

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Welcome to the SW IT Service Status page. This is the place to find real-time information about the status of our services. If you would like status updates delivered to your email, please click the subscribe button.

Business Systems

Operational

Web Sites

Operational

Email and Office 365

Operational

Campus Network and Infrastructure

Operational

Security and Identity

Operational

Teaching & Learning

Operational

Zoom Conferencing

Operational

Student Residences

Operational

6

Upcoming Maintenances

1

Incidents Last 30 Days

15

Maintenances Last 30 Days

External Services

AWS Route 53

Acquia

Azure

Citrix ShareFile

DocuSign

MS Office365

Status.io

Zendesk

Zoom

Scheduled Maintenance

Scheduled Maintenance: Colleague ERP SystemPlanned Maintenance

Schedule

September 21, 2025 4:00AM - 8:00AM PDT

Components

Business Systems, Web Sites

Services

Colleague ERP, Colleague Self Service, Colleague Payment Gateway, Colleague UI, Informer Reporting

Description

IT will be performing scheduled system maintenance on the Colleague ERP system. Reason: Ensure optimal functionality of our Student Information System. Expected Impact: Colleague UI, Colleague Self-Service, Informer, and PuTTY will be inaccessible or considered unreliable during this time from both off and on-campus. Please save all your work and log out of these services before 4:00 AM so maintenance can begin.
Scheduled Maintenance: EMS Room Reservation - 9/22/2025Planned Maintenance

Schedule

September 22, 2025 5:00AM - 8:00AM PDT

Components

Business Systems

Services

EMS Room Scheduling

Description

IT will be performing system maintenance on the EMS Room Reservation system. Reason: To ensure optimal functionality and performance. Expected Impact: EMS will not be accessible during this time from both off and on-campus.
Scheduled Maintenance: TEST environments of the Colleague ERP SystemPlanned Maintenance

Schedule

September 22, 2025 6:30AM - 10:30AM PDT

Components

Business Systems

Services

TEST Colleague ERP Environment

Description

IT will perform scheduled system maintenance on the TEST environments of the Colleague ERP System. Reason: Ensure optimal functionality of the Student Information system. Expected Impact: The TEST environments of Colleague UI, Self-Service, and PuTTY will be inaccessible or considered unreliable during this time from both off and on-campus. Please log out of these services before 4:30 AM so maintenance can begin.
Scheduled Maintenance: Student Printing (PAPERCUT) - 9/23/2025Planned Maintenance

Schedule

September 23, 2025 5:00AM - 7:30AM PDT

Components

Campus Network and Infrastructure

Services

PaperCut Student Printing, PaperCut Student Printing: Web Print

Description

IT will be performing scheduled maintenance of the PAPERCUT Student Print Server. Reason: To ensure optimal security, functionality, and performance. Expected Impact: The student printing, copying/scanning, and Add Value Stations will be inaccessible or should be considered unreliable during this time.
Scheduled Maintenance: Print Server - 9/23/2025Planned Maintenance

Schedule

September 23, 2025 5:00AM - 8:00AM PDT

Components

Business Systems

Services

Faculty and Staff Print Server

Description

IT will be performing scheduled system maintenance on the faculty and staff Print Server. Reason: To ensure optimal security, functionality, and performance. Expected Impact: Faculty and Staff network printing will be inaccessible or considered unreliable during this time.
Scheduled Maintenance: Card Access & Surveillance - 9/23/2025Planned Maintenance

Schedule

September 23, 2025 7:00AM - 10:00AM PDT

Components

Business Systems

Services

Card Access System

Description

IT is performing scheduled system maintenance on the Card Access and Video Surveillance systems. Reason: To ensure optimal functionality, security, and performance. Expected Impact: All doors and readers should continue to function. Impact details are included in the internal email.

History (Last 7 days)

Scheduled Maintenance: Perceptive Content Application Server - 9/18/2025Planned Maintenance

Description

IT will be performing system maintenance on the Perceptive Content Application server. Reason: To ensure optimal functionality and performance. Expected Impact: The Perceptive Content server will be inaccessible or considered unreliable during this time.


Components

Business Systems


Services

Perceptive Content (Formerly ImageNow) Document Management System


Schedule

September 18, 2025 5:00AM - September 18, 2025 8:00AM PDT


September 18, 2025 5:00AM PDT
[Update] Scheduled maintenance is starting.

September 18, 2025 8:00AM PDT
[Update] Scheduled maintenance is complete.
Scheduled Maintenance: File Servers - 9/17/2025Planned Maintenance

Description

IT will be performing scheduled system maintenance on all File Servers. Reason: To ensure optimal security, functionality, and performance. Expected Impact: Faculty & Staff Department, Home, Committee & Scan shared network drives (e.g. J, H, V & S drives) will be inaccessible or considered unreliable during this time.


Components

Business Systems


Services

Faculty and Staff Home Folder Server, Faculty and Staff Department/Committee File Server, Faculty and Staff Temp Scan Server


Schedule

September 17, 2025 5:00AM - September 17, 2025 8:00AM PDT


September 17, 2025 5:00AM PDT
[Update] Scheduled maintenance is starting.

September 17, 2025 8:00AM PDT
[Update] Scheduled maintenance is complete.
Scheduled Maintenance: Forms Server - 9/16/2025Planned Maintenance

Description

IT will be performing scheduled system maintenance on the online forms server (i.e. Request for Parking, etc.) Reason: To ensure optimal security, functionality, and performance. Expected Impact: The online forms server will be inaccessible or considered unreliable during this time from both off and on-campus.


Components

Web Sites


Services

Web Forms


Schedule

September 16, 2025 5:00AM - September 16, 2025 8:00AM PDT


September 16, 2025 5:00AM PDT
[Update] Scheduled maintenance is starting.

September 16, 2025 8:00AM PDT
[Update] Scheduled maintenance is complete.
Scheduled Maintenance: TEST environments of the Colleague ERP SystemPlanned Maintenance

Description

IT will perform scheduled system maintenance on the TEST environments of the Colleague ERP System. Reason: Ensure optimal functionality of the Student Information system. Expected Impact: The TEST environments of Colleague UI, Self-Service, and PuTTY will be inaccessible or considered unreliable during this time from both off and on-campus. Please log out of these services before 4:30 AM so maintenance can begin.


Components

Business Systems


Services

TEST Colleague ERP Environment


Schedule

September 15, 2025 4:30AM - September 15, 2025 8:30AM PDT


September 15, 2025 4:30AM PDT
[Update] Scheduled maintenance is starting.

September 15, 2025 6:05AM PDT
[Update] Maintenance is finished and the Colleague TEST environment is operational.