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All Systems Operational

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Welcome to the SW IT Service Status page. This is the place to find real-time information about the status of our services. If you would like status updates delivered to your email, please click the subscribe button.

Business Systems

Operational

Web Sites

Operational

Email and Office 365

Operational

Campus Network and Infrastructure

Operational

Security and Identity

Operational

Teaching & Learning

Operational

Zoom Conferencing

Operational

Student Residences

Operational

1

Upcoming Maintenances

0

Incidents Last 30 Days

17

Maintenances Last 30 Days

External Services

AWS Route 53

Acquia

Azure

Citrix ShareFile

DocuSign

MS Office365

Status.io

Zendesk

Zoom

Scheduled Maintenance

Scheduled Maintenance: Card Access - 04/02/2025Planned Maintenance

Schedule

April 2, 2025 7:00AM - 9:00AM PDT

Components

Business Systems

Services

Card Access System

Description

IT is performing scheduled system maintenance on the Card Access systems. Reason: To ensure optimal functionality, security, and performance. Expected Impact: All doors and readers should continue to function. Impact details are included in the internal email.

History (Last 7 days)

Scheduled Maintenance: TEST environments of the Colleague ERP SystemPlanned Maintenance

Description

IT will perform scheduled system maintenance on the TEST environments of the Colleague ERP System. Reason: Ensure optimal functionality of the Student Information system. Expected Impact: The TEST environments of Colleague UI, Self-Service, and PuTTY will be inaccessible or considered unreliable during this time from both off and on-campus. Please log out of these services before 4:30 am so maintenance can begin.


Components

Business Systems


Services

TEST Colleague ERP Environment


Schedule

March 31, 2025 4:30AM - March 31, 2025 8:30AM PDT


March 31, 2025 4:30AM PDT
[Update] Scheduled maintenance is starting.

March 31, 2025 6:39AM PDT
[Update] The TEST environments of the Colleague ERP System are now operational.
Critical Maintenance: Colleague Self-ServicePlanned Maintenance

Description

IT will be performing scheduled critical maintenance on Colleague Self-Service. Reason: To ensure optimal functionality and performance. Expected Impact: Colleague Self-Service will be inaccessible or considered unreliable during this time. Please log out by 4:30 AM so maintenance can begin.


Components

Business Systems, Web Sites


Services

Colleague Self Service, Colleague Payment Gateway


Schedule

March 29, 2025 4:30AM - March 29, 2025 6:30AM PDT


March 29, 2025 4:30AM PDT
[Update] Scheduled maintenance is starting.

March 29, 2025 5:47AM PDT
[Update] Colleague Self-Service is now operational.
Scheduled Maintenance: Campus Email Relay - 3/27/2025Planned Maintenance

Description

IT will be performing scheduled system maintenance on the Campus Email Relay. Reason: To ensure optimal security, functionality, and performance. Expected Impact: The following services will be unavailable or should be considered unreliable during this time: Informer reports, scan to email, etc.


Components

Campus Network and Infrastructure


Services

Campus Email Relay


Schedule

March 27, 2025 6:00PM - March 27, 2025 9:00PM PDT


March 27, 2025 6:00PM PDT
[Update] Scheduled maintenance is starting.

March 27, 2025 9:00PM PDT
[Update] Scheduled maintenance is complete.